We, at eTax.com, respect your privacy and the confidentiality of your personal information (including email address). Our company's resources and entire staff are fully committed to safeguarding your personal data (including email address) by ensuring that the highest security and other precautionary measures are in place to protect your non-public information. That is why we do not share your information (including email address) with third parties, affiliates, or partners in ways other than disclosed in this privacy statement. We only collect, store and use your personal information (including email address) for defined purposes. The purposes include fulfilling orders, supplying service and support, and notifying you of new/enhanced products and services.
eTax.com is committed to protecting your privacy and data. At any time, you may contact eTax.com to request what information you have given us and request correction or deletion. Our goal is to ensure the highest levels of security and confidentiality.
eTax.com will only collect, store, use, and share your personal information (including email address) as it is defined by eTax.com's privacy statement and as regulated by state and federal laws. Information collected on the eTax.com Web site is stored by eTax.com and, unless it is otherwise stated, is only used to complete orders, supply service and support, as well as notify you when new/enhanced products and services become available. We do not disclose your information (including email address) to third parties except as stated in this privacy statement. We do not supplement your personally identifiable customer information (including email address) with information from other companies.
In order to purchase our tax software, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact you about services on our site, to send a confirmation email, or to notify you if we have any trouble processing your order.
If you decide to purchase our eTax.com product, we request additional information. On the payment information page, you have the option of paying by credit card. If you decide to pay by credit card, financial information such as credit card number and expiration date will be collected. This information is used for billing purposes and to fill your order. If we have trouble processing an order, the contact information collected is used to contact you.
We use clear gifs in our HTML-based emails to let us know the number of emails that have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.We do not tie the information gathered by clear gifs to our customers' personally identifiable information. If you would like to opt-out of these emails, please see "Changing and Deleting Personal Information" below.
We use an outside credit card processing company to bill users for goods and services. This company does not retain, share, store, or use personally identifiable information for any secondary purposes.
We use an email delivery and marketing company to send emails that you have agreed to receive. Pixel tags and cookies are used in those email messages and at our Web site to help us measure the effectiveness of our advertising and how visitors use our site.
We may use advertising companies to serve advertisements for or on our Web site. These companies may employ cookies and action tags (also known as single pixel gifs or Web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. We do not share, rent or sell any personally identifiable information (including email address) to these companies.
On occasion, we will enter into a written contract with third party intermediary companies to help us to complete a business process, service, or function on our behalf. Without limitation, third party intermediaries may specialize in providing services such as: consulting or contracted development and maintenance, temporary workers, data processing, as well as direct and network marketing. These third party intermediaries may not use or retain personally identifiable information (including email address) for any secondary purpose. Additionally, they may not divulge, rent or sell any information (including email address) that may be gained through their relationship with eTax.com.
eTax.com may also enter into marketing alliances and joint marketing relationships. eTax.com's relationship with these companies shall not represent our endorsement for the products or services these companies offer; and, are only being made available within eTax.com to serve as added conveniences for our site's visitors. Unless you have supplied your consent, eTax.com does not share your name and other personally identifiable information (including email address); and, eTax.com shall never sell or rent any information that identifies you personally or individually. Otherwise, for a third party intermediary to obtain your contact information or personal data, you, yourself, will need to supply them with your information or become their direct customer. If you consent to share your personal information with a third party through eTax.com, you may unsubscribe by contacting us at any of the points of contact above.
Written agreements are established between eTax.com and all third party intermediaries, as well as joint marketing and alliance companies. Each agreement strictly limits the use of your personally identifiable information to the scope of the contract. Contractual agreements, such as these, also stipulate safeguard, handling, and other precautionary care procedures, which are required to be taken. The contractual agreements we have in place and/or establish also govern confidentiality rights by limiting the information that we can share to include only aggregated statistical data.
eTax.com may contain links to third party Web sites. Each of these links shall be clearly identified. eTax.com does not direct or oversee the policies, procedures, or other practices for companies other than eTax.com. eTax.com does not endorse the products and services that are offered by third party companies. The presence of third party links within eTax.com are for convenience purposes only and should not be considered as representing an endorsement by eTax.com. Some of these third party sites may collect information about you or request sensitive, personal information from you. If accessing a third party site via a link, which originated from eTax.com you will be subject to the policies and procedures that have been established by the third party. We encourage you to review their privacy policies to learn more about what information is collected, how it is used, and how it is stored.
eTax.com may provide third parties with links to eTax.com. Once you have been redirected to a eTax.com Web page, the terms and conditions of our site shall apply.
If you supply us with your postal or email address, you may periodically receive mailings from us containing information on new products, services, or upcoming events. You may choose to be removed from our mailing list by contacting eTax.com using your account settings within your account. If your personally identifiable information changes (such as zip code, phone, email or postal address), we provide a way to correct, and update your personally identifiable information. This can be done by accessing your account online at www.eTax.com and selecting "Account Settings" in top right-hand corner of the home page.
If you do not want to receive promotional email from us in the future, please let us know by adjusting your account settings accordingly. In some cases, email addresses are being forwarded by your ISP to another email address. We must have the one that is listed in the email you receive from us. In addition, users may unsubscribe by replying to the opt-out instructions at the bottom of each email they receive.
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings you may log into your account on our Web site by selecting "Account Settings" in the upper right-hand corner of the home page.
Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online. They also may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, you may log into your account on our Web site by selecting "Account Settings" in the upper right-hand corner of the home page.
Our primary concern is that your personal information is private and secure. At eTax.com we use the industry-standard Secure Socket Layers (SSL) protocol which provides data encryption, message integrity, and server authentication when your data is sent to us. When you see a small lock in the bottom right or left corner of your browser window, you know your data is being encrypted for transmission.
All information you enter while using eTax.com is used strictly by eTax.com to provide the services requested by our customers. We maintain physical, electronic, and procedural safeguards that comply with applicable law and federal standards. All data is stored on eTax.com's servers and is backed up to prevent the loss of data. Electronically filed returns, which are further encrypted, are sent directly from eTax.com to the IRS via a secure connection. Access to (and the use thereof) personally identifiable customer information (including email address) is restricted to authorized personnel and is permitted only when prompted by you, or as dictated by service, support, and/or fulfillment requirements. eTax.com will not sell or rent your name or other personal information (including email address) to any third party in ways other than disclosed in this privacy statement. Personally identifiable information (including email address) is only shared with third party intermediaries providing they have been contracted to act on eTax.com's behalf or to carry out a specific function. Under these circumstances, third party intermediaries may not sell or transfer this information (including email address) nor may they use information for any secondary purpose.
Although we respect and honor your privacy preferences, eTax.com shall maintain and reserve the right to contact you (via email, phone, fax, mail, or otherwise) when it deems appropriate, such as for nonmarketing purposes (such as bug alerts, security breaches, and/or changes that may impact your ability to use eTax.com products and services). In certain circumstances, we may use our Web site, newspapers, or other public means to post a notice.
eTax.com offers customer service on the eTax.com product line to our customers. You may choose to submit a question through the service.
Like most Web servers, eTax.com relies on log files. Log files include: Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), number of page views, platform type, date and time stamps, as well as the number visitors to our Web site. This information is used by eTax.com to administer the site, analyze trends, track aggregated user movements, and gather broad demographic information for aggregated use only. Our Web site also uses tracking software which enables us to anonymously analyze trends occurring on our Web site. Personally identifiable information (including email address) is not stored, as the software does not collect personal information such as name, age, phone number, mailing address, email address or credit card numbers from visitors. For each visitor to our Web page, the software automatically recognizes only the consumer's domain name, IP address, access times, and pages viewed. IP addresses, etc. are not linked to personally identifiable information (including email address).
eTax.com may disclose aggregate information to the IRS or other parties; however, we will not represent any information, which may be used to identify you personally or individually (including email address) without your expressed consent. Examples may include, but are not limited to: the total number of users served by a eTax.com service, general age group ratios, and other statistical data relating to tax preparation and electronic filing service.
If, however, we are going to use users' personally identifiable information (including email address) in a manner different from that stated at the time of collection we will notify users by posting a prominent notice on our Web site for 30 days.
If we merge with, or are acquired by another company, the resulting combined company will use the Personal Information you have provided as described in this policy. If we cease operation, your Personal Information may be transferred to and used by another company that offers similar or related products or services. You will be notified via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.